Comcast can kiss my Com-ass

So, we scheduled Comcast to come in and install digital cable at our place on Saturday, between 1 pm and 3 pm. We did so last Sunday, so we waited an entire week, so we could be sure to have it installed on a day we would have no problems being home during (my work hours are very strict).

So we clean the place up a bit, so we aren't embarassing ourselves in front of strangers with wires and digital cable boxes. Then we put the cats in the office so they aren't underfoot, and Jody goes in the office with them so that they don't claw at the door and cry for the whole 2 hours.

Then by 3:30 pm, we're displeased. No one has arrived yet.

So Jody, by this time annoyed to quite a good level of furiousness, calls to see what's up.

Oh, what's that? We're not scheduled for today? Oh, really, you actually marked it off as "complete" the second we got off the phone with you on Sunday? And you've been charging us the fee for digital silver package since that Sunday, even though we obviously couldn't have had it instantaneously installed as of the end of that first phone call? Oh, you'll make it up to us by installing it later in the following week instead of today, and giving us a deal on a lesser package, a package that doesn't have half the things we wanted in the first place?

At least they decided they would graciously reverse the charges on things we didn't even have. Though our billing online still clearly has us being charged for it.

Our point with them over and over again was 'give us what we asked for in the first place, as soon as humanly possible because you screwed our weekend afternoon up, and don't charge us for things we didn't get', but they kept throwing things like "we'll give you a $10 credit for pay-per-view movies" instead of those simple things.

Then I turned into a giant green monster and destroyed the city.

But that's another story.